Contact
Contact StrixLink — CCTV Shop and Support in Lahore
Prices, availability checks, installation bookings and fault visits. WhatsApp is the fastest way to reach us, and it is the only channel we monitor continuously.
What to send us
- The property type — home, shop, office, factory or campus
- Roughly how many cameras, or the area you want covered
- Model numbers if you already know them
- Your area of Lahore, for the installation charge
What happens next
- We reply with current price and confirmed availability
- We agree the camera positions and cable route
- A free site survey where the layout is not obvious
- Installation, configuration and mobile viewing handover
Ways to Reach Us
Pick whichever suits the question. Anything involving a price, a model code or a photo is quickest on WhatsApp.
WhatsApp. Send photos, a model code or a short walkthrough video and we will reply with options and a price range.
info@strixlink.com for written quotations, purchase orders, tender documents and anything that needs a paper trail.
Visit us
Come and see equipment before you commit.
Find us on the map
Our location is listed on Google Maps at maps.app.goo.gl/mzTZ2gb5NYApeLby9.
Social
facebook.com/strixlinkpk and instagram.com/strixlinkpk for new stock, installation photos and short how-to clips.
Website enquiry form
Use the form on this page if you would rather type it out than call. Include your area and rough camera count so the first reply is useful.
What to Send Us for a Useful First Reply
A few lines of detail turn a vague enquiry into a real answer. This is what we ask for anyway, so sending it up front saves a round trip.
- Your area and property type — House, shop, office, plaza floor, school, factory or plot, and roughly how big it is in marla, kanal or square feet.
- Camera count or coverage points — Either a number, or a list of what you want covered: main gate, entrance, counter, back door, roof stairs, boundary wall.
- Photos or a short video — A slow walk around the outside of the building tells us more about mounting surfaces and cable routes than any description.
- Existing equipment, if any — Tell us if there is already a recorder, cable or cameras in place. Existing coaxial cable often changes the recommendation entirely.
- Internet and power — Whether there is a working broadband connection, and whether the property has a UPS, inverter or solar backup. This decides what keeps recording during an outage.
- Model code, for parts — If you want a price on a specific item, send the exact model code from the label or the datasheet. Every item is Contact for Price and we will confirm stock with it.
If Your System Has Stopped Working
Faults are the one thing worth calling about rather than typing. Before you do, two minutes of checking usually narrows it down.
1. Check power first
After an outage, a recorder or PoE switch on the raw grid circuit may simply not have come back up. Look at the recorder lights and the switch port lights before assuming a camera has failed.
2. Note what exactly is missing
One camera black, all cameras black, live view fine but playback empty, or the phone app failing while the monitor works. Each points somewhere different.
3. Photograph the screen
A photo of the error, the channel grid or the storage page saves us a guess and sometimes saves you a visit.
4. Send it on WhatsApp
Message us on WhatsApp with those details and mark it as a fault. Some issues, particularly app and remote view problems, can be resolved without anyone coming out.
5. Book the visit
If a technician is needed, we will confirm a slot and tell you what is likely to be replaced.
Who to Ask for What
New quotation
Camera counts, system design and pricing for a new installation. WhatsApp with photos gets the fastest answer.
Existing job in progress
Scheduling, site access, additional points and change requests during an ongoing installation.
Repair and maintenance
Faults, offline cameras, recorder failures, hard disk replacement and annual cleaning visits.
Trade and bulk orders
Contractors, electricians and IT companies buying hardware for their own projects. Send the full bill of quantities by email.
Accounts and documentation
Invoices, purchase orders and payment queries by email so everything stays on record.
Project and tender enquiries
Multi-site rollouts, schools, factories and society-wide systems. Email the scope and we will respond with a written proposal.
Coverage, Delivery and Site Visits
Lahore is our home market and we survey across the city. Tell us your locality when you message so we can put the visit in a run that makes sense geographically.
Outside Lahore we deliver hardware nationwide, including Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Gujranwala, Sialkot and Peshawar, and we take installation work in those cities by arrangement.
Every item is Contact for Price rather than a published figure, because landed cost in PKR moves with the exchange rate and with each shipment. Send a model code or a camera count and you will get a current figure instead of a page number that was already stale.
Message Us Now
Message us on WhatsApp or email info@strixlink.com. Include your area, property type and camera count and the first reply will be a useful one rather than a request for more detail.
Frequently asked questions
Can I buy a single camera, or do I have to take a full package?
You can buy a single camera, a single recorder or a spare power supply. We sell individual items as well as complete systems, and we will tell you if the part you want will not work with what you already have.
Will you give me a price over WhatsApp?
Yes, a realistic range once we know the site or the model code. Every product is listed as Contact for Price because hardware cost in PKR moves with the exchange rate and the shipment. Firm figures for an installation follow the site survey, when cable runs and mounting are known.
Do you charge for a site survey?
Surveys within Lahore are free and carry no obligation to buy.
Can I bring a faulty DVR or camera to you instead of booking a visit?
Yes, bench checks are welcome and are often faster than a site visit for a suspected recorder or hard disk problem. Bring the power adapter with it, since a failed adapter is a common cause of what looks like a dead unit.
Do you reply outside working hours?
Messages sent late are answered as soon as we open.
Do you deliver outside Lahore?
Yes, we deliver hardware across Pakistan and can arrange installation in other cities by prior agreement. Confirm the model, quantity and delivery address on WhatsApp and we will confirm stock and dispatch.
I need CCTV for a retail premises. Is this the right page?
This page is for reaching us about anything. If you are planning coverage for a retail counter, storeroom and entrance, start with our retail solution page and message us with your floor layout.
Related pages
Request a Free CCTV Site Survey in Lahore
CCTV Repair and Maintenance in Lahore
Browse the full catalogue
CCTV Cameras for Shops and Retail Counters in Lahore
CCTV Installation in Lahore
About StrixLink — CCTV Supply and Installation in Lahore
How to reach us
- WhatsAppMessage on WhatsApp
- Emailinfo@strixlink.com
- Visit usStrixLink, Building 168, 2nd Floor, Block C, 8 Commercial, Phase DHA, Lahore, Punjab, 54000, Pakistan
Opening hours
| Monday | 09:00-22:00 |
|---|---|
| Tuesday | 09:00-22:00 |
| Wednesday | 09:00-22:00 |
| Thursday | 09:00-22:00 |
| Friday | 09:00-11:30, 14:30-22:00 |
| Saturday | 09:00-22:00 |
| Sunday | Closed |
Friday prayer break: 11:30 AM–2:30 PM. WhatsApp enquiries are answered outside business hours whenever possible.
Areas we cover
Send us your requirement
WhatsApp gets the fastest reply, but if you would rather write it out, use the form and we will come back to you.